Playing on hms99 should be a fun, light activity that never becomes a burden. This page is not here to scare you, but to make sure you have all the information and tools needed to keep your gaming experience positive and in control.
Play for entertainment — not as a primary source of income or a way to solve financial problems.
Set a budget — only use money you can afford to lose without serious impact on your finances.
Know your limits — hms99 provides tools to help you stay within the limits you set for yourself.
Don't play when stressed — emotional instability makes poor decisions more likely.
Ask for help if needed — there is nothing wrong with seeking support if you feel your gambling is getting out of control.
All these tools are available directly from your hms99 account — free of charge, easy to access, and effective immediately upon activation.
Set the maximum amount you can deposit within a daily, weekly, or monthly period. Once the limit is reached, the system automatically rejects additional deposits until the next period. Increases to the limit only take effect after a 7-day cooling-off period.
Set a maximum bet amount per session or per day. This feature helps ensure that one unlucky session doesn't drain the entire balance you've set aside.
Set how long you want to play in a single session. Once the time limit is reached, the system will display a reminder and ask you to confirm whether you wish to continue — providing a natural pause for self-reflection.
Need a break from gaming? Activate the cooling-off feature to suspend your access to games for a set period — from 24 hours up to 6 weeks. During this period, your account remains active for withdrawal purposes.
A permanent self-exclusion option that closes your access to all gaming features on hms99 for the long term. Self-exclusion cannot be easily reversed — it is designed as a serious protective measure for those who need it.
View a complete report of your gaming activity — total time spent, amounts deposited, and your Wins and loss history. Full transparency to help you make more informed gaming decisions.
Problem gambling rarely appears out of nowhere — there are usually small warning signs that show up first. Recognizing these signs early makes change much easier. Watch out if you start experiencing any of the following:
You feel compelled to keep playing to recover money you've already lost — this is one of the most common patterns of problem gambling.
You've started hiding how much time or money you spend on gaming from the people closest to you.
You often play beyond the limits you originally set for yourself, then regret it afterwards.
Gaming activity is starting to interfere with work, relationships, or important daily financial responsibilities.
You tend to play when you're stressed, anxious, or lonely — using games as a way to escape from problems.
If you recognise two or more of the signs above in yourself, now is a good time to use the play limit or break features available in your hms99 account settings.
All responsible gaming features on hms99 are accessible directly from the account settings page, with no need to contact Customer Support first.
Open the hms99 app or website and log in with your account username and password.
Click your profile photo or account icon in the top-right corner of the screen, then select the "Settings" menu.
Find the "Responsible Gaming" menu in your account settings page.
Choose the type of restriction you want to apply — deposit limit, betting limit, session time limit, cooling-off, or self-exclusion.
Enter your desired limit value and confirm. Limits take effect immediately — decreasing a limit applies instantly; increasing one requires a 7-day cooling-off period.
If you have trouble activating this feature, the hms99 CS team is ready to help 24 hours a day via live chat on the app or website.
The word "gambling" often triggers negative connotations, yet for most people who play on hms99, the activity is no different from watching a favourite football match or treating yourself to a nice restaurant once in a while — entertainment enjoyed consciously with a planned budget.
The difference between playing for entertainment and problematic gambling is often not about the amount of money involved, but the mindset and behavior behind it. Someone who plays with a large budget yet has accepted the possibility of losing it all from the start, and is not emotionally affected by the outcome, is very different from someone who plays small amounts but cannot stop because they keep chasing losses.
At hms99, we don't pretend that everyone always plays in a healthy way all the time. On the contrary — we built this platform with the assumption that some users may need help at some point, and we want to make sure that help is available and easy to reach when the moment comes.
That's why play control features on hms99 are not just a "compliance checkbox" — they are genuinely designed to be easy to find, quick to activate, and effective to use. We also actively display periodic reminders when users are in a long gaming session.
Remember: Playing on hms99 is an entertainment choice, not an obligation. You can always stop whenever you want, take a break for as long as you like, and come back only when you truly want to — not out of compulsion or pressure.
Sometimes the first to notice a problem is not you, but the people who care about you. If you're concerned about the gaming habits of someone you love, here are a few steps that can help:
Raise your concerns without judgment. Avoid a confrontational tone — focus on the impact of the behavior, not the person.
Share this page or information about the play control features on hms99 — sometimes people simply don't know that this kind of support is available.
Help them activate the self-exclusion or cooling-off feature on their account if they agree and need support doing so.
Supporting someone with an addiction can be draining. Make sure you also take care of your own mental well-being throughout the process.
Answers to the most frequently asked questions about play control features on hms99.
Hms99 is your responsible gaming companion. Register now and enjoy thousands of entertainment options with peace of mind, knowing you are always in control.